Privacy Policy – Qhub360
Version: 1.0 | February 2025
At Qhub360
registered under Chamber of Commerce number 95630023, we are committed to
protecting your privacy and ensuring that your personal data is handled
securely. This privacy statement outlines how we process personal data for our Qhub360
AI Workforce Manager and this system applies to various groups, including employees,
potential customers, visitors to www.qhub360.com, and www.support.qhub360.com.
For any queries or concerns, our contact details are listed at the end of this
statement.
Qhub360 processes
personal data on behalf of our clients, who are the data controllers. These
clients, typically employers or employment agencies, are responsible for
determining the data that will be collected. Qhub360 functions as a data
manager meaning we process personal data on behalf of the business owner. The
data typically processed may include:
Certain
sophisticated data collected is not mandatory, and it is up to the business
owner to determine which specific data will be stored. For more details, you
should contact them directly. The primary reason for processing this data is usually compliance with
tax and labour regulations. Also generating pay slip, invoice, check in / out
etc.
Data Retention and
Rights:
Your employer determines the retention period, typically 7 years, in line with
legal requirements. You can request access, modification, or deletion of your
data by contacting your employer directly. Qhub360 cannot fulfil such requests
but can forward them to your employer.
Data Sharing and
Security:
Your data will not be shared with third parties unless required by law or
necessary for the service provision.
When you fill out
a contact form on our website to request a trial or express interest in our system,
we collect the following data:
Purpose of Data
Processing:
We use this data to respond to your inquiry, provide product information, set
up trial and send offers or updates related to our services, until you choose
to unsubscribe.
Retention and
Rights:
Your data will be stored until you request its deletion. For any requests
regarding your data, please contact us at [email protected].
Data Sharing and
Security:
We only share your data with third parties when necessary to provide our
services, and we ensure that all parties involved follow strict security
protocols.
For customers who
use Qhub360, we enter into a processing agreement as part of our General Terms
and Conditions. The data we process includes:
Purpose of Data
Processing:
We process this data to deliver our services, facilitate invoicing, and comply
with financial retention obligations.
Retention and
Rights:
Your data will be retained as long as necessary to provide services, with a
minimum retention period of 7 years for financial records, as required by tax
authorities. Upon the end of the agreement, your data will be made available to
you and then deleted.
Data Sharing and
Security:
We only share your data with third parties for service-related purposes, never
for commercial reasons. All third-party partners are subject to strict security
measures.
For our client support we provide a support ticket
system there, Client can ask question related to our product & service.
This includes
Purpose of Data Processing:
We will use to identify you to provide support.
Retention and Rights:
Your data will be retained as long as necessary to
provide services, When the status of the ticket in closed, it will remain with
a minimum retention period of 6 months for mapping support agent performance.
Then your ticket data will be deleted.
Data Sharing and Security:
This ticket data will not be shared with anyone
outside of Qhub360. We only examine it internally for the purpose of providing
and improving our services. We are committed to maintaining the privacy and
security of your data, and we implement strong safeguards to protect it from
unauthorized access, disclosure, alteration, or destruction. All personal
information provided will be stored securely, in accordance with applicable
data protection laws, and will not be shared with third parties unless required
by law or with your explicit consent.
For visitors to our website, we use cookies to
collect browsing data. For more information on how we use cookies, please refer
to our cookie policy. Also, any visitor can adjust his personal
settings.
Qhub360 reserves the right to amend this privacy
statement at any time. Any changes will be posted on this website, and previous
versions will be available for review. We encourage you to regularly check this
statement to stay informed of any updates. The most current version can always
be accessed on the Qhub360 website.
If you have any questions, comments, or concerns
about how we handle your personal data, please contact us via email at
[email protected] or by post at:
Qtech
IT
Rietdekker 24,
1445 KG, Purmerend
+31 06 34594235
Chamber of Commerce: 95630023
