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Simplify Your Support Experience

Effortlessly Scale and Personalize Customer Service

You’ll get fast help with quick responses and solutions to your issues. Our support agents are experts who know their stuff and are always ready to assist. Plus, you can track your ticket’s progress and stay updated every step of the way. For our premium customers, we also offer live chat support with our experts for even faster help.

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Frequently Asked Questions

Find answers to common questions about our Services & Products

We build all kinds of software, including:

      • Web Applications: Software that runs in your browser.
      • Mobile Apps: Apps for iOS and Android devices.
      • Custom Solutions: Tailored software to meet your specific business needs.

Absolutely! Our software works on smartphones, tablets, and computers, so you can manage your team from anywhere.

We use a wide range of technologies, including but not limited to React, Angular, and Vue.js for front-end; Node.js, Python, and Java for back-end; and various databases like MySQL and MongoDB. The specific stack is chosen based on project requirements.

    1. Restart the app - this often fixes temporary issues.
    2. If the problem continues, send us:

    • screenshot of the error

    • Your device/OS details (e.g., "Windows 11" or "iPhone 14, iOS 16")

    • What you were doing when it crashed (e.g., "Clicked 'Export' after editing a large file")

    This helps us recreate and fix it faster

    Tickets may lock if:


        • Unanswered for 2+ business days
        • Unrelated to support scope
        • Duplicate of an existing ticket

    We aim to reply within 2 business days. Our team operates Monday-Friday, 10:00 AM–8:00 PM CET (GMT+1). Responses may be delayed during weekends/holidays.

    Qhub360 automatically enforces US, UK, and EU labor laws for working hours, breaks, and overtime. Settings adjust to your country's rules.

    Qhub360 is a smart shift scheduling app that makes managing work schedules easy for businesses. It helps managers create and share shifts quickly, while employees can view schedules, request changes, and track hours, all in one place.


    Qhub360 will be available on two types of mobile platforms:

    1. iOS (Apple)
    2. Android

    Both platforms will have the same feature set and user experience.

    Yes, within 30 days. Email [email protected] with your order number.

    Mon–Fri, 10:00 AM–8:00 PM CET (GMT+1). Closed weekends/Dutch holidays.

    Yes! We can improve your current design to make it more modern, user-friendly, and effective.

    Yes! We offer ongoing support and maintenance to ensure your software runs smoothly and stays up to date.

    Yes! We offer a free demo so you can see how it works and decide if it’s the right fit for your business.

    You can reach us by submitting a ticket through our Support Page, using the Live Chat feature, or emailing us at [email protected]. We’re here to help!

    We offer a range of services, including:

      • Software Development: Building custom apps, websites, and software solutions.

        • Workforce Management Software: Tools to help businesses manage schedules, tasks, and teams efficiently.

          • UX/UI Design: Designing user-friendly interfaces and prototypes.

            • Marketing Services: Running ads, managing social media, and creating content to grow your business.

              Usually, it's one of these:


              Storage: Make sure you have enough space (about 100MB - that's like 20 photos)

                Updates: Check if your phone needs a software update

                  Region: Your app store country must match your account's country

                  Works on:


                  • Computers: Windows 10/11, macOS 12+

                  • Phones: iOS 15+, Android 10+

                  • Web: Any modern browser

                  Download from our website or your device’s app store. Follow the step-by-step setup wizard. It takes under 2 minutes.

                  Yes! Your license covers 3 devices. Need more?  Upgrade here.

                  Unlock Exceptional Support from Our Expert Agents

                  At Qtech IT, we’re committed to providing top-notch support for all your needs. Whether you’re using our Workforce Management Software, building custom software solutions, or exploring our design and marketing services, our expert agents are here to help. From troubleshooting technical issues to guiding you through project setups, we ensure a seamless experience every step of the way. Our team is trained to handle a wide range of challenges—whether it’s fixing bugs, answering questions, or providing advice on best practices. We understand that every customer is unique, which is why we offer personalized solutions tailored to your specific needs. No matter the challenge, big or small, we’re just a click away. Submit a ticket today, and let us deliver the exceptional support you deserve. At Qtech IT, your success is our priority. Let us help you achieve your goals with confidence and ease.

                  Write Us

                  STAY CONNECTED

                  Always Here for You

                  Email us

                  Our friendly team is here to help.

                  [email protected]

                  Call to us

                  Mon-Fri From 10am to 6pm

                  +31 0634594235

                  Visit us

                  Come say hello at our office HQ

                  Rietdekker 24, 1445 KG, Purmerend